Any tips on offering a mix of different online learning experiences to drive revenue?
I recommend starting with a flagship course, such as six core classes that teach your main framework or skill set. From there, you can offer an upsell, such as a discounted coaching session, allowing learners to receive more personalized support.
When you’re just starting out, it also helps to have smaller, lower-priced products or mini-courses that act as entry points. These provide people with an opportunity to experience the value you offer without a significant investment, often leading to course or coaching sales.
I also run a community, and when someone enrolls in my course, they get 90 days of access. That community piece is essential as it keeps people engaged, helps them build habits faster, and connects them with others on a similar path. When people feel like they’re part of something, they stick with it longer and get better results. Once you have them in your community, you can offer them longer or lifetime memberships to provide more value and increase your customer lifetime value.
How have you scaled your business since it first launched?
I’ve grown my courses year over year, starting with under $1,000 in my first year, just over $10,000 in year two, breaking $100,000 in year three, and hitting over $300,000 in year four. That growth didn’t come from doing more, but rather simplifying, automating, and being consistent with offering value to my small audience.
I focused on building systems that could scale, and creating a smooth, repeatable customer journey with a personal touch wherever possible. I use tools like Zapier to automate key parts of the process, like inviting learners to book a call with me for a longer membership once they complete my course, or following up when their 90-day membership is about to end. I constantly look for ways to improve the value of my core offer, rather than spinning up dozens of new ones. Also crucial to growth is that I keep learning. I invest in courses, get coaching, and seek out advice from people who are a few steps ahead of me.
What have been some of the biggest milestones for your academy?
One of the biggest milestones has been seeing the ripple effect of the work. Many coaches I’ve trained have gone on to support students with special needs, helping them build essential life skills, communicate more effectively, and successfully transition to college. Knowing that my work is scaling through them is incredibly rewarding.
It’s also been exciting to watch graduates of the academy expand beyond 1:1 coaching. Some have launched their own courses, landed speaking gigs, or built profitable practices. Many of them started as classroom teachers, and now they’re creating real change while designing lives that work for them.
What advice would you give other subject matter experts who are growing their own online learning businesses?
Don’t discount your expertise. You just need to find the people who want to learn from what you know. There are over four billion people online. Can you find 100 of them who’d want to engage with and learn from you? I think so.
This interview has been edited for clarity and length.